United Way Job Openings

Director of Marketing and Communications

Posted: November 30, 2023

DEPARTMENT: Marketing & Communications


Position Summary

To guide the marketing and communication strategies using best practices expertise to consistently articulate the United Way of Palm Beach County mission. Develop, implement, and evaluate marketing and communication plans across audiences in collaboration with the UWPBC strategic initiative teams and constituents.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Lead marketing and communication strategies and initiatives to external audiences’ i.e., public relations, marketing
  • Manage the marketing team and oversee the execution of all audience touchpoints, including but not limited to press releases, social media, website content, and video formats
  • Oversee and manage the content development, distribution, budget, and maintenance of all messaging content for UWPBC initiatives
  • Work with VP of Marketing and Communications to seek new innovative strategic messaging opportunities through engaging content for audience segments
  • Track, analyze, and report content data to ensure that strategic organizational goals for external messaging are met
  • Manage all media contacts, marketing agencies, and media monitoring tools
  • Develop, execute, and oversee content development across digital channels
  • Seek, evaluate, and propose new systems for team efficiencies and reporting communication efforts
  • Manage UWPBC’s digital platforms and media plans
  • Collaborate and assist in planning of all United Way events
  • Act as the public representative for United Way of Palm Beach County, when asked
  • Train, mentor, and manage team members
  • Act as UWPBC brand steward in content development and ambassador when out in the community
  • May require occasional evening and weekend hours
  • Assist, as assigned by management, with the organization’s disaster response efforts
  • Perform other duties as opportunities are presented and/or assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s degree in marketing, Public Relations, or related field required
  • At least five years of marketing and/or communications in corporate or nonprofit experience
  • Experience leading a marketing and/or communications team
  • Experience working with cross-functional teams and vendors
  • Strong digital background preferred i.e., TikTok, Instagram Reels, WordPress
  • Proficient with Facebook, Twitter and Instagram
  • Strong organizational, time management and project management skills
  • Excellent interpersonal and communication skills
  • Ability to work independently with strong problem-solving skills
  • Knowledge of Microsoft Office products including Word, Excel, Publisher, and PowerPoint
  • Established media relationships a plus
  • Strong computer skills: proficient in Microsoft Office suite, Constant Contact and CMS websites
  • InDesign, Adobe or Photoshop experience a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

United Way of Palm Beach County is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job Details
Director of Marketing and Communications
Organization: United Way of Palm Beach County
Posted: November 30, 2023

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United Way of Palm Beach County strategically assesses, invests in, and monitors 110 programs and initiatives that meet our community’s most critical needs and make the greatest impact. See how we are empowering healthy lives, stabilizing local families, and helping our youth succeed.

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