Position Summary

The Director of Human Resources serves as the organization’s senior HR leader and a key member of the leadership team. Reporting directly to the Chief of Staff, this role is responsible for developing and executing HR strategies that support organizational goals, foster an inclusive and high-performing culture, and ensure compliance with all employment laws and best practices.

In this hands-on role, the Director of Human Resources balances strategic leadership with day-to-day HR operations in a dynamic nonprofit environment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Strategic Human Resources leadership

• Partner with the Chief of Staff and senior leadership to align HR strategies with organizational mission, values, and business objectives.
• Provide guidance on workforce planning, organizational structure, and change management.
• Serve as a trusted advisor on employee engagement, culture, and performance management.

Talent Acquisition & Onboarding

• Lead full-cycle recruitment for all staff positions, including job postings, sourcing, interviewing, hiring, and onboarding.
• Develop recruitment strategies that attract diverse, mission-aligned talent.
• Ensure a positive and effective onboarding experience for new employees.

Employee development & engagement

• Manage cultivating a positive, respectful, and inclusive workplace culture.
• Manage All Staff Meetings and a yearly All Staff Workshop.

Performance Management

• Lead the performance management process, ensuring it is fair, transparent, and aligned with business goals.
• Advise leadership on performance appraisals, goal setting, and employee development plans.

Compensation, Benefits & Human Resources operations

• Manage compensation structures and support equitable and competitive pay practices.
• Oversee employee benefits programs, leave administration, and payroll coordination.
• Maintain HR systems, personnel records, and reporting processes.

Compliance, policies, & risk management

• Develop, update, and communicate HR policies, procedures, and the employee handbook.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Support organizational risk management and audit processes related to HR.

Organizational development and change Management

• Champion organizational development initiatives to drive cultural transformation, employee engagement, and adaptable workforce.
• Design and implement training and professional development initiatives, including leadership development and Diversity, Equity, and Inclusion (DEI) efforts.
• Support employee engagement, retention, and succession planning initiatives.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Required

• Bachelor’s degree in HR, Business Administration, or a related field.
• 7–10 years of progressive human resources experience, including leadership responsibility.
• ·Strong knowledge of employment laws and HR best practices.
• Demonstrated ability to manage confidential matters with integrity and discretion.
• Excellent communication, relationship-building, and problem-solving skills.

Preferred

• Master’s degree and/or HR certification (PHR, SPHR, SHRM-CP/SHRM-SCP).
• Experience in a nonprofit or mission-driven organization.
• Experience reporting directly to executive leadership.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

United Way of Palm Beach County is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.