211 Helpline

United Way of Palm Beach County funds the 211 Helpline. The 24/7/365 telephone helpline and crisis hotline service provides an array of support and assistance, including information, assessment, advocacy, referral and linkage to appropriate community agencies, as well as crisis intervention and suicide prevention.

How to Reach 211:

Caring specialists are available via phone call, text, and email.

Phone: (561) 383-1112 | (866) 882-2991

Text: Text your zip code to 898211 (available 24/7)

Chat Online: Click here (available 10am – 8pm every day)

Email: help@211pbtc.org

For Non-Emergency Needs

If you are not in need of emergency services, you can search 211’s partner database or scroll to see United Way’s partner agencies’ contact information.

Alzheimer’s Community Care provides dementia specific education and information, referrals to community-based services, linkage to respite and support groups, transportation services, and family guidance with care plans.

Upcoming Events

View All

In The News

Looking for Food Resources?

View our Food Finder Map to locate food pantries and hot meals near you.