United Way is currently accepting VITA volunteers for tax season 2021!
Help Working Families Succeed!
The VITA Program is an invaluable service United Way of Palm Beach County has been providing to the community for the last seventeen years. It offers services to individuals and families with low-to-moderate incomes who are eligible for tax credits. The program has prepared more than 154,000 tax returns, yielding over $242 million in refunds, and providing an estimated $360 million economic impact for Palm Beach County.
Last year alone, we recruited, trained and deployed 160 volunteers. Volunteer participation resulted in 4,800 hours and an in-kind value in excess of $120,000. This makes your one hour of volunteer time worth over $2,492. Talk about real value!
Volunteers are the key to the VITA Program’s success. As we enter the program’s eighteenth year of service, United Way needs your help recruiting 200 volunteers. A commitment of four hours per week is required during tax season from 16 VITA site locations throughout Palm Beach County offering a flexible schedule including weekdays, evenings and weekends, as well as some virtual and socially distanced options!
Volunteering for the VITA Program is an extremely rewarding opportunity! No experience is required and there are opportunities that don’t involve preparing taxes.
Click here to become a VITA Volunteer TODAY!
Check out the video below to see how VITA services have had a meaningful impact on volunteers and clients!
Volunteer Opportunities
All VITA volunteers will receive a background check upon completion of training and certification.
Greeter
Welcome taxpayers and oversee the sign-in process | Conduct initial screening of taxpayers
Tax Preparer
Meet with taxpayer to gather information, review documentation and prepare tax return
Site Coordinator
Manage VITA site and volunteers | Provide support, answer questions and provide quality review of tax returns
Commitment
January 19 – April 15, 2020 | Minimum of 4 hours per week
- Training and successful completion of test required
- Site locations available from Boca Raton to Jupiter and out west to Belle Glade
- Hours vary per site, flexible scheduling is available (weekdays, weekends, evenings)
View the Volunteer Profile Form (Please complete and return the form via fax or email).
Training and Certification
Greeters
Successfully complete:
- Volunteer Standards of Conduct Training
Tax Preparers
New Volunteers
Successfully complete:
- Volunteer Standards of Conduct Training
- Intake & Interview and Quality Review Training
- Basic Tax Law and TaxSlayer Software Training
Returning Volunteers
Successfully complete:
- Volunteer Standards of Conduct Training
- Intake & Interview and Quality Review Training
- Review of updated Tax Law and TaxSlayer Software Training
- Returning volunteers are required to take the advanced level test certification.
Site Coordinators
Experienced tax preparers successfully complete:
- Volunteer Standards of Conduct Training
- Intake & Interview and Quality Review Training
- Review of updated Tax Law and TaxSlayer Software Training
- Site Coordinator Administrative Training
- Site coordinators are required to take the advanced level test certification and Health Saving Account module.
Volunteer Recruitment Resources
Use these free downloadable resources to help United Way of Palm Beach County recruit volunteers and promote the VITA Program for tax season 2021.
Flyers and Posters
- VITA Volunteer Flyer
- VITA Volunteer Banner (horizontal)
- VITA Volunteer Banner (vertical)
- VITA PSA Slide
Sample Materials
QUESTIONS?
Contact the Manager of Volunteer Services, Nubia Ortega at 561-375-6618 or Volunteer@UnitedWayPBC.org for more information.
