Family Assistance & Survivor Care Center Exercise

Palm Beach County is preparing for the unexpected, and we need your help.

The Palm Beach County Office of Emergency Management is conducting a Full-Scale Family Assistance and Survivor Care Center (FASCC) Exercise on Thursday, October 29, 2026, and we are seeking 25 to 50 or more adult community volunteers to participate in this important emergency preparedness exercise.

What Is a FASCC?

Following a mass casualty incident, a Family Assistance and Survivor Care Center (FASCC) may be established to provide a safe, supportive environment for survivors, family members, and friends.

A FASCC helps connect affected individuals with critical information and resources, including:

• Information about missing or deceased individuals
• Family reunification assistance
• Emotional and supportive care
• Connections to appropriate community resources and services

This exercise gives emergency response teams an opportunity to practice these important responsibilities in a realistic environment.

How You Can Help

We are looking for volunteers to portray concerned family members and friends during the exercise. You may participate in one or both of the following roles:

In-Person Family Members & Friends
Visit the FASCC and interact with staff who are practicing how to provide information, assistance, and compassionate support to individuals affected by an emergency.

Telephone Family Members & Friends
Call the FASCC and interact with staff who are practicing how to respond to concerned callers seeking information and assistance.

Your participation will help emergency response teams practice their roles, identify opportunities for improvement, and strengthen Palm Beach County’s ability to provide compassionate, effective support to families during a real emergency.

Event Details

Date: Thursday, October 29, 2026
Volunteer Arrival: 11:30 AM to 12:00 PM
Volunteer Instructions: 12:00 PM
Exercise: 1:00 PM to 4:00 PM
Location: Embassy Suites by PBI Airport
Address: 1601 Belvedere Road, West Palm Beach, FL 33406

Important Information

• Volunteers must be 18 years of age or older.
• All volunteers must sign a liability waiver before participating.
• This exercise will involve a realistic emergency scenario focused on family assistance, reunification, and survivor support. Volunteers should be comfortable participating in this type of scenario.
• Water, snacks, and drinks will be provided.

Make a Difference. Be Part of the Team.

Your time and participation can make a meaningful difference. By volunteering, you will help Palm Beach County strengthen its ability to respond with compassion, coordination, and care when individuals and families need support most.

Interested in participating? Register using the link below.

Thank you for volunteering your time and helping us build a stronger, more prepared, and more resilient Palm Beach County community.