Mission, Vision, and Values

To ensure that everyone in Palm Beach County has access to the basics: a quality education, a place to live, financial stability, good medical care, and enough to eat.

To be a community where all individuals and families achieve their full potential.

United Way of Palm Beach County welcomes, respects, and empowers every individual’s identity. Through our influence in Palm Beach County, we seek to bridge equity gaps to build an open and inclusive community.

We recognize Palm Beach County is a diverse and expanding community. Our growth is tied to recognizing the individuals in our community, our commitment to transparency and evolving the education for our staff, our board members, and the people of Palm Beach County.

United Way of Palm Beach County is committed to celebrating individuals and amplifying every voice.

As a member of United Way Worldwide network, United Way of Palm Beach County is committed to the following:

• Develop, maintain, and publicly post an organization position opposing all forms of racism;
• Annually, provide racial equity training for all board members and staff; and
• Develop and use racial equity as one of the criteria in making community investments.

United Way of Palm Beach County is committed to implementing the following strategies to enhance our ability to achieve our Mission and Vision:

• Build our organization’s capacity to develop and implement this plan for the long-term. We have created a Diversity and Inclusion subcommittee of the Governance Committee who will monitor the activities supporting this plan; develop appropriate metrics; ensure that Diversity and Inclusion training is provided in our organization and with partner agencies; and provide expert advice and counsel.
• Modify the United Way committees and affinity group charters to incorporate diversity and inclusion in their work, and review the organization’s policies and practices.
• Encourage partner agencies to establish their own diversity and inclusion strategy that supports their mission, as well as United Way’s mission and vision.

Giving to United Way of Palm Beach County is the best way for you to make a difference in our community. Every gift made to United Way of Palm Beach County is considered an investment in our community, one whose impact will be multiplied when combined with others.

The following are guiding principles and values that describe who we are, what we believe and how we behave. It is a combination of who we are today and who we are striving to become: a community leader, collaborative partner, and solutions provider.

Caring: We are about people helping people. We care deeply about the individual lives that are changed with the help of United Way. We care about improving the overall quality of life in the communities we serve. United Way stands for helping, hope and optimism.

Inspiring: Our style of leadership is to encourage and motivate. Others in the charitable community are inspired by our spirit and actions. Our aim is to guide and empower them.

Innovative: We are the leader and catalyst for change in the business of caring. We do not rest on our laurels. We look for approaches that have not yet been taken. We explore alternatives and seek new ways to solve community problems.

Approachable: We understand the importance of being accessible and empathetic to all those we serve. Our local presence and our intimate understanding of community help us build lasting partnerships. We believe great results come from working together.

Trustworthy: United Way sets high standards for its conduct. We must always be above reproach. The contributions that donors and volunteers make through United Way are investments in their communities. They trust us to be effective, efficient and good stewards of these investments.

Dynamic: United Way is energetic and passionate. We tirelessly pursue building stronger communities. United Way is vital and resolute – a positive force for change.

Results-Oriented: United Way holds itself accountable not just for action, but also for results. We are driven by the commitment to make a real difference in the community we serve. We are in the business of solving community problems.