United Way Job Openings

Mentoring Initiative Manager

Posted: May 22, 2024

DEPARTMENT: Mentor Center


Position Summary

The Mentoring Initiative Manager will lead the activities of the Mentoring Initiative committed to the advancement of quality mentoring programs within Palm Beach County dealing with youth involved with or at risk of entering the Juvenile Justice and/or Dependency system(s). The position will report to the Associate Vice President of Mentoring.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Develop the appropriate networks of stakeholders within the community in order to develop relationships necessary to collaboratively identify and develop recruitment strategies for mentors
  • Develop tools and resources for the recruitment of mentors, and coordinate recruitment events within targeted geographic regions and among demographically diverse populations
  • Provide technical assistance to contracted agencies for youth and family engagement activities
  • Manage inquiries and referral process of youth into contracted agencies or another appropriate referral source
  • Facilitate regular meetings with the contracted agencies to discuss any issues and best practices
  • Create, facilitate, and ensure trainings are offered to contracted agencies, parents/guardians, mentors, mentees, and other organizations to ensure consistency throughout program delivery
  • Establish and maintain databases and appropriate documentation to help inform the development of appropriate strategies and program implementation
  • Work closely with and act as a liaison with Circuit 15 Juvenile Justice Department, PBC Court Administration, School District, Department of Children and Families, ChildNet and nonprofit agencies on referrals of youth to a mentor or to other appropriate services and resources
  • Assist in the facilitation of the competitive application process for investments in the mentoring focus area:
    • Assist in the development of the application and other related documents
    • Assist with the volunteer review and allocation recommendation process
  • Measure, communicate, and learn from the impact of our efforts:
    • Manage adherence to United Way, Children’s Services Council, and Palm Beach County Youth Services Department policies and standards, including subcontracts and 3-party agreement
    • Monitor the outcome evaluation process and provide consultative support
    • Prepare contract-related (and other) documentation and related reports
    • Work collaboratively with other departments to communicate the impact of United Way, Palm Beach County Youth Services Department, and Children’s Services Council investments to corporate and individual donors as well as to the broader community
  • Assist as assigned with the organization’s disaster response efforts
  • Perform other duties as opportunities are presented and/or assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s degree (social science, business, or liberal arts preferred)
  • Minimum five years related experience in the human service and/or juvenile justice and dependency field with program development, administration, fiscal oversight, and comfort in collaborating with leaders, preferred
  • Experience working in a team environment, managing/facilitating effective groups, developing collaborations, and working with volunteers
  • Knowledge of program evaluation methodologies, outcome measurement practices, analyzing data, and using data to inform and improve program performance and outcomes
  • Ability to travel domestically (e.g., National Mentoring Summit and MentorCon) and throughout Palm Beach County
  • Ability to prioritize and manage multiple tasks simultaneously, implementing and completing projects within stated timelines
  • Demonstration of outstanding interpersonal, meeting facilitation, presentation, and organizational skills
  • Ability to work independently, take initiative, think strategically, and effectively solve problems
    Excellent writing, editing, and communication skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

United Way of Palm Beach County is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Job Details
Mentoring Initiative Manager
Organization: United Way of Palm Beach County
Posted: May 22, 2024

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